Learn from the experts how to be one of the finest customer care representatives.
Voice process
Handling customer queries on Web Chat, E-mails and Social Media.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Actively participate in team meetings.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Providing detailed information to customers.
Following up with customers for any further information.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.
Consistency
Podcasting operational change management inside of workflow.
Improvement
Dynamically innovate customer service for state of the art customer.
Branching
Pursue scalable customer service through sustainable potentialities.
Investment Plan
Appropriately empower dynamic leadership skills after business portals.
Offshore Outsourcing Made Simple
What do we Stand for?
Businesses are expanding quickly as consumers raise their expectations. as companies expand and diversify. To compete, businesses must concentrate on their core skills. We are here to make your work simpler!
Affordable Prices
Access to High Performers
Saving Time
Global Approach
In-depth Experience
Organised and Managed
Become An Expert Customer Representative
Would you like To join us?
We are constantly looking out for individuals who are self-driven and motivated. We believe that winning organizations are a result for collaboration between the right attitude people working together in teams.
Challenging Projects
Interesting and challenging products that can help you drive better understanding of offshore consultancy.
Custom Working Time
Prepare yourself to work across various time zones in the world and grow your experience.
Family Insurance
We understand and value your life as well as that of your family.
Close to City Center
Travelling to our office is not a hindrance as it is well connected by various means of transport and is located at the heart of the city.
Awesome Clients
We believe in not just delivering the best but also working with the best.
Award Winning Team
Grow with the team who have worked to make us reach where we are today
Great People
Like-minded and fun-loving people that make your office hours go in a fizz - no Monday blues!
Creative Environment
Creativity has its own value and we love to collaborate with out-of-the-box ideas.
AceRise
Headquarters
You can reach us at the below-mentioned address or give us a call for an appointment