AceRise

HomeCustomer Representative

Learn from the experts how to be one of the finest customer care representatives.

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Handling customer queries on Web Chat, E-mails and Social Media.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Actively participate in team meetings.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.

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Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Providing detailed information to customers.
Following up with customers for any further information.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.

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” html_tag=”h5″ size=”extrasmall” align=”inherit” dash=”none” color_scheme=”” color=”” font=”inherit” font_size=”” font_weight=”normal” url=”” target=”_self” responsive=”” el_id=”” el_class=”” el_style=”” supertitle_position=”” publish_datetime=”” expiry_datetime=”” semitransparent_text=””][/bt_bb_headline][bt_bb_separator top_spacing=”small” bottom_spacing=”normal” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][/bt_bb_column_inner][bt_bb_column_inner width=”1/2″ align=”left” padding=”normal” vertical_align=”top” animation=”no_animation” background_image=”” inner_background_image=”” background_color=”” inner_background_color=”” opacity=”” responsive=”” el_id=”” el_class=”” el_style=”” lazy_load=”no” background_position=”” background_size=”” inner_background_position=”” inner_background_size=”” highlight=”no” publish_datetime=”” expiry_datetime=””][bt_bb_icon icon=”businesspeople_e91d” text=”” url=”” target=”_self” align=”inherit” size=”large” color_scheme=”alternate-light-skin” style=”borderless” shape=”circle” responsive=”” el_id=”” el_class=”” el_style=”” url_title=”” vertical_position=”” publish_datetime=”” expiry_datetime=”” colored_icon=”no_icon” colored_icon_color_scheme=””][/bt_bb_icon][bt_bb_separator top_spacing=”small” bottom_spacing=”extra_small” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_headline font_subset=”latin,latin-ext” superheadline=”” headline=”Custom Working Time” subheadline=”Prepare yourself to work across various time zones in the world and grow your experience.
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” html_tag=”h5″ size=”extrasmall” align=”inherit” dash=”none” color_scheme=”” color=”” font=”inherit” font_size=”” font_weight=”normal” url=”” target=”_self” responsive=”” el_id=”” el_class=”” el_style=”” supertitle_position=”” publish_datetime=”” expiry_datetime=”” semitransparent_text=””][/bt_bb_headline][bt_bb_separator top_spacing=”small” bottom_spacing=”normal” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][/bt_bb_column_inner][/bt_bb_row_inner][bt_bb_row_inner][bt_bb_column_inner width=”1/2″ align=”left” padding=”normal” vertical_align=”top” animation=”no_animation” background_image=”” inner_background_image=”” background_color=”” inner_background_color=”” opacity=”” responsive=”” el_id=”” el_class=”” el_style=”” lazy_load=”no” background_position=”” background_size=”” inner_background_position=”” inner_background_size=”” highlight=”no” publish_datetime=”” expiry_datetime=””][bt_bb_icon icon=”businesspeople_e91b” text=”” url=”” target=”_self” align=”inherit” size=”large” color_scheme=”alternate-light-skin” style=”borderless” shape=”circle” responsive=”” el_id=”” el_class=”” el_style=”” url_title=”” vertical_position=”” publish_datetime=”” expiry_datetime=”” colored_icon=”no_icon” colored_icon_color_scheme=””][/bt_bb_icon][bt_bb_separator top_spacing=”small” bottom_spacing=”extra_small” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_headline font_subset=”latin,latin-ext” superheadline=”” headline=”Awesome Clients” subheadline=”We believe in not just delivering the best but also working with the best.
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” html_tag=”h5″ size=”extrasmall” align=”inherit” dash=”none” color_scheme=”” color=”” font=”inherit” font_size=”” font_weight=”normal” url=”” target=”_self” responsive=”” el_id=”” el_class=”” el_style=”” supertitle_position=”” publish_datetime=”” expiry_datetime=”” semitransparent_text=””][/bt_bb_headline][bt_bb_separator top_spacing=”small” bottom_spacing=”normal” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][/bt_bb_column_inner][/bt_bb_row_inner][bt_bb_row_inner][bt_bb_column_inner width=”1/2″ align=”left” padding=”normal” vertical_align=”top” animation=”no_animation” background_image=”” inner_background_image=”” background_color=”” inner_background_color=”” opacity=”” responsive=”” el_id=”” el_class=”” el_style=”” lazy_load=”no” background_position=”” background_size=”” inner_background_position=”” inner_background_size=”” highlight=”no” publish_datetime=”” expiry_datetime=””][bt_bb_icon icon=”businesspeople_e91c” text=”” url=”” target=”_self” align=”inherit” size=”large” color_scheme=”alternate-light-skin” style=”borderless” shape=”circle” responsive=”” el_id=”” el_class=”” el_style=”” url_title=”” vertical_position=”” publish_datetime=”” expiry_datetime=”” colored_icon=”no_icon” colored_icon_color_scheme=””][/bt_bb_icon][bt_bb_separator top_spacing=”small” bottom_spacing=”extra_small” border_style=”none” border_width=”” responsive=”” el_id=”” el_class=”” el_style=””][/bt_bb_separator][bt_bb_headline font_subset=”latin,latin-ext” superheadline=”” headline=”Great People” subheadline=”Like-minded and fun-loving people that make your office hours go in a fizz – no Monday blues!
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[bt_bb_section layout=”boxed_1200″ lazy_load=”yes” top_spacing=”medium” bottom_spacing=”” full_screen=”” vertical_align=”top” color_scheme=”dark-skin” background_color=”#18407c” background_image=”” background_overlay=”” parallax=”” parallax_offset=”” background_video_yt=”” yt_video_settings=”” background_video_mp4=”” background_video_ogg=”” background_video_webm=”” responsive=”” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=”” background_position=”” background_size=”” top_section_coverage_image=”” bottom_section_coverage_image=”” show_boxed_content=”no” allow_content_outside=”no”][bt_bb_row column_gap=”10″ responsive=”hidden_xs hidden_ms” publish_datetime=”” expiry_datetime=”” el_id=”” el_class=”” el_style=””][bt_bb_column width=”1/4″][bt_bb_headline font_subset=”latin,latin-ext” superheadline=”AceRise” headline=”Headquarters” subheadline=”You can reach us at the below-mentioned address or give us a call for an appointment” html_tag=”h5″ 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